COVID-19 and Our Response

Your safety and the safety of our communities is our priority. As the situation surrounding the coronavirus continues to evolve, we are taking extra measures to ensure the ongoing safety of our customers and employees while delivering safe, reliable service to you.

   Help With Bills

  • Please call us if you would like to discuss your account and manage your payments.
  • You may qualify for assistance. Please visit our Help With Bill page or call to learn more.
     

    Online Account Management Tools


We strongly encourage you to use our digital tools:

 

   Maintaining Safe and Reliable Service for You


For your safety, please note the following service adjustments:

  • Service Visits: We have suspended all non-essential work that would require entry into customer homes.
  • Pay in Person: In response to COVID-19, we are temporarily closing our walk-in office until further notice. You safety and the safety of our communities is our priority. Please use our online tools to make a payment or mail a payment.  
  • Scam Alert: We have recently received reports of scammers attempting to take advantage of the current public health crisis. We urge customers to be on the alert.
  • Learn more about how to protect yourself from scams.
  • Report coronavirus fraud and get more info at justice.gov/coronavirus.