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Stop Service

Do you need to have your natural gas service turned on or off?

Call MNG's Customer Relations Center and someone will assist you Monday through Friday, 7:30am to 4pm. at 877.867.1642

Looking to Move with Us?

If you are looking to move either out of service with us, transfer your service to a new location, or make room for a new tenant please give us a call at 877.867.1642 and our Customer Service representative will set you up with a read meter next tenant to allow you to transfer your service with ease.

Charges for Reconnection/Disconnection

Reconnection/Diconnection comes with a charge of $25 added to the bill to be paid at the next billing.

See more information about Reconnection/Disconnection

See more information about MNG Services

Quick Links

FAQs

How do I setup recurring payments?
How do I setup recurring payments?
To setup recurring payments, please perform the following steps:

Step 1: Please fill out the Payment Authorization and Agreement application.

Payment from Checking Account: just complete the form, attach a voided check

Payment from Savings Account: You’ll need the account number at a U.S. bank or credit union and the institution’s routing number.

Step 2: Send us a copy of the signed (non-electronically) Payment Authorization Form

Mail to Maine Natural Gas, P.O. Box 99, Brunswick, ME 04011.

Email a scanned copy of the document to info@mainenaturalgas.com

Fax it to 207.729.9452
How do I start or stop gas service with MNG?
How do I start or stop gas service with MNG?
Please call MNG's Customer Relations Center at 877.867.1642 and someone will assist you Monday through Friday, 7:30 am to 4 pm.

See Start Service or Stop Service for more information
How do I update my bank information for AutoPay?
How do I update my bank information for AutoPay?
If you are enrolled in auto pay please call 877.867.1642 to update the information on your account

If you are not enrolled please check out our page about auto pay
How do I enroll register My Account?
How do I enroll register My Account?
Enrolling in My Account allows you to pay your utility bill at no charge using a checking/savings account. To enroll in My Account, you will need the following information from your bill:

Account Number (When entering your account number, be sure to include dashes)

Customer Name (Enter the information in capital letters, exactly as it appears on your bill.)

(For Businesses please enter the Business name in the Business Name line, and you must include a first and last name you will associate with the account.)

Once enrolled, you can link additional accounts to your profile. If you choose to enroll in eBill, you will stop receiving bills in the mail. Instead, you will receive an email with your bill.