COVID-19 and Our Response

COVID-19 and Our Response

Your safety and the safety of our communities is our priority. As the situation surrounding the coronavirus continues to evolve, we are taking extra measures to ensure the ongoing safety of our customers and employees while delivering safe, reliable service to you.

   Help With Bills

  • Please call us if you would like to discuss your account and manage your payments.
  • You may qualify for assistance. Please visit our Help With Bill page or call to learn more.

    Online Account Management Tools

We strongly encourage you to use our digital tools:


   Maintaining Safe and Reliable Service for You

For your safety, please note the following service adjustments:

Asset Publisher

AVANGRID announced it is donating a total of 31,000 protective masks to hospitals and other institutions facing critical shortages of protective gear during the coronavirus pandemic. 

Learn more here.


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