Help with Bill

We strive to provide you with reliable and essential energy delivery. 

Our work doesn’t stop there—we also want to remind you of the many services designed to meet the variety of needs you or your family members may have.

If you’re struggling to keep up with your energy and utility bills, a Maine-based specialist will connect you with programs in your area that can help you. Call InfoLine at 2-1-1 for information about this program or go to 


LIHEAP Assistance

The Low Income Home Energy Assistance Program (commonly called LIHEAP or HEAP) provides money to low income homeowners and renters to help pay heating costs. Eleven Community Action Programs distribute the funds throughout Maine, in most cases directly to the fuel vendors. The program is not intended to pay for all heating costs, but to assist in paying the heating bills.
LIHEAP is Federally funded through the Department of Health and Human Services. The Federal government establishes funding levels annually. LIHEAP is targeted to low and very low income Maine homeowners and renters.
More information at

Payment Arrangements

Special payment arrangements can be set up for you through our Customer Care Department.  Call us at 877.867.1642 to discuss your needs confidentially.


Customer Rights

Read your customer rights if your gas service is subject to termination.


Additional Resources

Cumberland County
The Opportunity Alliance 
50 Monument Square 
Portland ME 04101 
Tel. (207) 553-5800 
Toll-Free (Maine): 1-(877)-429-6884

Lincoln and Sagadahoc Counties
Mid Coast Maine Community Action 
34 Wing Farm Parkway 
Bath, ME 04530 
Tel. (207) 442-7963 
(Toll Free) 1-800-221-2221 
TTY: 1-888-212-6229 
Fax: (207) 442-0122

170 Pleasant Street 
Rockland ME 04841 
Tel. (207) 596-0361 
(Toll Free) 1-800-585-1605 
Fax: (207) 594-2695



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